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• Internet Marketing Consulting: Knowing when you have the right ingredients for Internet success.
  
  It’s been a couple of weeks since I have written my last post. I’ve been so incredibly busy with work and planning for meetings for meetings on proposals…blah, blah, blah. I’ve been thinking for some time about what to write about on this post. Should I write about yet another Live Chat software development? Should [...]
• The New LinkedIn: Better Business or Big Brother?
  
  Unless you’ve been hiding under a rock somewhere in the middle of nowhere, you have heard of LinkedIn. It’s one of the largest and most popular professional social networks on the planet. Recently, LinkedIn relaunched their website with a completely fresh and friendly perspective. It looks and feels so much more organic and “now” or [...]
• The Difference Between Automated Live Chat and Real 24/7 Live Chat Agent Online Customer Service
  
  At least once a week I get asked, ” What is the difference between automated live chat and having a real 24/7 live chat agent for online customer service?” My response is always the same: Imagine calling a business on the phone and you’re instantly put into an automated phone system. They usually give you [...]
• New Software Update: LiveChatAgent Version v5.2 – Release Announcement
  
  LiveChatAgent Version 5.2 Released: LiveChatAgent Version 5.2 is now available. What’s new, you say? Well…there are 2 main new features. In addition there are a number of performance improvements and bug fixes: 1. Remote Control Our LiveChat software can now offer your visitors the option of a full desktop-sharing remote control session during a chat [...]
• A Dumb Question I Heard On The Way To The Forum: When will Web 3.0 happen?
  
  A stupid question I constantly hear “bloggers” and “experts” talk and yap away about is: The Stupid Question: When will Web 3.0 happen? The Smart Answer: Well…for one, Web 3.0 isn’t JUST going to HAPPEN. It’s not like pulling a rabbit out of a black magic top hat and poof it’s there. It’s a process: [...]
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