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	<title>The Baron Bytes Back! &#187; Customer Service</title>
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	<link>http://www.andrewdavidbaron.com</link>
	<description>A Fresh, Unique Perspective on Social Media. - a blog by Andrew David Baron</description>
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		<title>Internet Marketing Consulting: Knowing when you have the right ingredients for Internet success.</title>
		<link>http://www.andrewdavidbaron.com/2010/02/20/internet-marketing-consulting-knowing-when-you-have-the-right-ingredients-for-internet-success/</link>
		<comments>http://www.andrewdavidbaron.com/2010/02/20/internet-marketing-consulting-knowing-when-you-have-the-right-ingredients-for-internet-success/#comments</comments>
		<pubDate>Sat, 20 Feb 2010 05:53:42 +0000</pubDate>
		<dc:creator>Andrew David Baron</dc:creator>
				<category><![CDATA[Customer Service]]></category>
		<category><![CDATA[Internet Marketing Consulting]]></category>
		<category><![CDATA[Keywords]]></category>
		<category><![CDATA[Microsites]]></category>
		<category><![CDATA[SEO / SEM]]></category>
		<category><![CDATA[Social Media Posts]]></category>
		<category><![CDATA[Facebook]]></category>
		<category><![CDATA[internet marketing]]></category>
		<category><![CDATA[internet marketing consultant]]></category>
		<category><![CDATA[internet technology]]></category>
		<category><![CDATA[LinkedIn]]></category>
		<category><![CDATA[microsite]]></category>
		<category><![CDATA[SEM]]></category>
		<category><![CDATA[SEO]]></category>
		<category><![CDATA[social networking]]></category>
		<category><![CDATA[Twitter]]></category>

		<guid isPermaLink="false">http://www.andrewdavidbaron.com/?p=636</guid>
		<description><![CDATA[<div style="padding-top:5px;padding-right:5px;padding-bottom:5px;padding-left:5px;;">
											<iframe
												style="height:25px !important; border:0px solid gray !important; overflow:hidden !important; width:550px !important;" frameborder="0" scrolling="no" allowTransparency="true"
												src="http://www.linksalpha.com/social?blog=The+Baron+Bytes+Back%21&link=http%3A%2F%2Fwww.andrewdavidbaron.com%2F2010%2F02%2F20%2Finternet-marketing-consulting-knowing-when-you-have-the-right-ingredients-for-internet-success%2F&title=Internet+Marketing+Consulting%3A+Knowing+when+you+have+the+right+ingredients+for+Internet+success.&desc=%0D%0A%0D%0AIt%27s+been+a+couple+of+weeks+since+I+have+written+my+last+post.+I%27ve+been+so+incredibly+busy+with+work+and+planning+for+meetings+for+meetings+on+proposals...blah%2C+blah%2C+blah.+I%27ve+been+thinking+for&fc=333333&fs=arial&fblname=like&fblref=facebook&fbllang=en_US&fblshow=1&fbsbutton=1&fbsctr=1&fbslang=en&fbsendbutton=1&twbutton=1&twlang=en&twmention=%40AndrewDavdBaron&twrelated1=&twrelated2=&twctr=1&lnkdshow=show&lnkdctr=1&buzzbutton=1&buzzlang=en&buzzctr=1&diggbutton=1&diggctr=1&stblbutton=1&stblctr=1&g1button=1&g1ctr=1&g1lang=en-US">
											</iframe>
										</div>It&#8217;s been a couple of weeks since I have written my last post. I&#8217;ve been so incredibly busy with work and planning for meetings for meetings on proposals&#8230;blah, blah, blah. I&#8217;ve been thinking for some time about what to write about on this post. Should I write about yet another Live Chat software development? Should [...]]]></description>
		<wfw:commentRss>http://www.andrewdavidbaron.com/2010/02/20/internet-marketing-consulting-knowing-when-you-have-the-right-ingredients-for-internet-success/feed/</wfw:commentRss>
		<slash:comments>7</slash:comments>
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		<title>The New LinkedIn: Better Business or Big Brother?</title>
		<link>http://www.andrewdavidbaron.com/2010/01/07/the-new-linkedin-better-business-or-big-brother/</link>
		<comments>http://www.andrewdavidbaron.com/2010/01/07/the-new-linkedin-better-business-or-big-brother/#comments</comments>
		<pubDate>Thu, 07 Jan 2010 20:12:47 +0000</pubDate>
		<dc:creator>Andrew David Baron</dc:creator>
				<category><![CDATA[ClickToTalk Technology]]></category>
		<category><![CDATA[Customer Service]]></category>
		<category><![CDATA[Keywords]]></category>
		<category><![CDATA[Lead Conversion]]></category>
		<category><![CDATA[LinkedIn]]></category>
		<category><![CDATA[Live Blogging]]></category>
		<category><![CDATA[Live Chat]]></category>
		<category><![CDATA[online customer service]]></category>
		<category><![CDATA[Online Search]]></category>
		<category><![CDATA[Social Media Posts]]></category>
		<category><![CDATA[Website Updates]]></category>
		<category><![CDATA[24/7 live chat]]></category>
		<category><![CDATA[24/7 online support]]></category>
		<category><![CDATA[click to talk]]></category>
		<category><![CDATA[clicktotalk]]></category>
		<category><![CDATA[iclicktotalk]]></category>
		<category><![CDATA[internet technology]]></category>
		<category><![CDATA[link tracking]]></category>
		<category><![CDATA[linkedin.com]]></category>
		<category><![CDATA[live chat technology]]></category>
		<category><![CDATA[livechat]]></category>
		<category><![CDATA[livechatagent]]></category>
		<category><![CDATA[online support]]></category>
		<category><![CDATA[search engine technology]]></category>
		<category><![CDATA[social networking]]></category>
		<category><![CDATA[update]]></category>
		<category><![CDATA[website functionality]]></category>
		<category><![CDATA[website innovation]]></category>
		<category><![CDATA[website update]]></category>

		<guid isPermaLink="false">http://www.andrewdavidbaron.com/?p=519</guid>
		<description><![CDATA[<div style="padding-top:5px;padding-right:5px;padding-bottom:5px;padding-left:5px;;">
											<iframe
												style="height:25px !important; border:0px solid gray !important; overflow:hidden !important; width:550px !important;" frameborder="0" scrolling="no" allowTransparency="true"
												src="http://www.linksalpha.com/social?blog=The+Baron+Bytes+Back%21&link=http%3A%2F%2Fwww.andrewdavidbaron.com%2F2010%2F01%2F07%2Fthe-new-linkedin-better-business-or-big-brother%2F&title=The+New+LinkedIn%3A+Better+Business+or+Big+Brother%3F&desc=%0D%0A%0D%0AUnless+you%27ve+been+hiding+under+a+rock+somewhere+in+the+middle+of+nowhere%2C+you+have+heard+of+LinkedIn.%0D%0A%0D%0AIt%27s+one+of+the+largest+and+most+popular+professional+social+networks+on+the+planet.+Recen&fc=333333&fs=arial&fblname=like&fblref=facebook&fbllang=en_US&fblshow=1&fbsbutton=1&fbsctr=1&fbslang=en&fbsendbutton=1&twbutton=1&twlang=en&twmention=%40AndrewDavdBaron&twrelated1=&twrelated2=&twctr=1&lnkdshow=show&lnkdctr=1&buzzbutton=1&buzzlang=en&buzzctr=1&diggbutton=1&diggctr=1&stblbutton=1&stblctr=1&g1button=1&g1ctr=1&g1lang=en-US">
											</iframe>
										</div>Unless you&#8217;ve been hiding under a rock somewhere in the middle of nowhere, you have heard of LinkedIn. It&#8217;s one of the largest and most popular professional social networks on the planet. Recently, LinkedIn relaunched their website with a completely fresh and friendly perspective. It looks and feels so much more organic and &#8220;now&#8221; or [...]]]></description>
		<wfw:commentRss>http://www.andrewdavidbaron.com/2010/01/07/the-new-linkedin-better-business-or-big-brother/feed/</wfw:commentRss>
		<slash:comments>19</slash:comments>
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		<item>
		<title>The Difference Between Automated Live Chat and Real 24/7 Live Chat Agent Online Customer Service</title>
		<link>http://www.andrewdavidbaron.com/2009/12/23/the-difference-between-automated-live-chat-and-real-247-live-chat-agent-online-customer-service/</link>
		<comments>http://www.andrewdavidbaron.com/2009/12/23/the-difference-between-automated-live-chat-and-real-247-live-chat-agent-online-customer-service/#comments</comments>
		<pubDate>Wed, 23 Dec 2009 05:26:52 +0000</pubDate>
		<dc:creator>Andrew David Baron</dc:creator>
				<category><![CDATA[ClickToTalk Technology]]></category>
		<category><![CDATA[Customer Service]]></category>
		<category><![CDATA[Lead Conversion]]></category>
		<category><![CDATA[Live Chat]]></category>
		<category><![CDATA[online customer service]]></category>
		<category><![CDATA[SEO / SEM]]></category>
		<category><![CDATA[Site Abandonment Rate]]></category>
		<category><![CDATA[Social Media Posts]]></category>
		<category><![CDATA[24/7 live chat]]></category>
		<category><![CDATA[24/7 online support]]></category>
		<category><![CDATA[click to talk]]></category>
		<category><![CDATA[clicktotalk]]></category>
		<category><![CDATA[iclicktotalk]]></category>
		<category><![CDATA[instant messenger services]]></category>
		<category><![CDATA[live chat technology]]></category>
		<category><![CDATA[livechat]]></category>
		<category><![CDATA[livechat services]]></category>
		<category><![CDATA[livechatagent]]></category>
		<category><![CDATA[online support]]></category>
		<category><![CDATA[realtime live chat]]></category>
		<category><![CDATA[SEM]]></category>
		<category><![CDATA[SEO]]></category>
		<category><![CDATA[website functionality]]></category>
		<category><![CDATA[website innovation]]></category>

		<guid isPermaLink="false">http://www.andrewdavidbaron.com/?p=468</guid>
		<description><![CDATA[<div style="padding-top:5px;padding-right:5px;padding-bottom:5px;padding-left:5px;;">
											<iframe
												style="height:25px !important; border:0px solid gray !important; overflow:hidden !important; width:550px !important;" frameborder="0" scrolling="no" allowTransparency="true"
												src="http://www.linksalpha.com/social?blog=The+Baron+Bytes+Back%21&link=http%3A%2F%2Fwww.andrewdavidbaron.com%2F2009%2F12%2F23%2Fthe-difference-between-automated-live-chat-and-real-247-live-chat-agent-online-customer-service%2F&title=The+Difference+Between+Automated+Live+Chat+and+Real+24%2F7+Live+Chat+Agent+Online+Customer+Service&desc=%0D%0A%0D%0AAt+least+once+a+week+I+get+asked%2C+%22+What+is+the+difference+between+automated+live+chat+and+having+a+real+24%2F7+live+chat+agent+for+online+customer+service%3F%22+My+response+is+always+the+same%3A%0D%0A%0D%0AImagi&fc=333333&fs=arial&fblname=like&fblref=facebook&fbllang=en_US&fblshow=1&fbsbutton=1&fbsctr=1&fbslang=en&fbsendbutton=1&twbutton=1&twlang=en&twmention=%40AndrewDavdBaron&twrelated1=&twrelated2=&twctr=1&lnkdshow=show&lnkdctr=1&buzzbutton=1&buzzlang=en&buzzctr=1&diggbutton=1&diggctr=1&stblbutton=1&stblctr=1&g1button=1&g1ctr=1&g1lang=en-US">
											</iframe>
										</div>At least once a week I get asked, &#8221; What is the difference between automated live chat and having a real 24/7 live chat agent for online customer service?&#8221; My response is always the same: Imagine calling a business on the phone and you&#8217;re instantly put into an automated phone system. They usually give you [...]]]></description>
		<wfw:commentRss>http://www.andrewdavidbaron.com/2009/12/23/the-difference-between-automated-live-chat-and-real-247-live-chat-agent-online-customer-service/feed/</wfw:commentRss>
		<slash:comments>2</slash:comments>
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		<item>
		<title>New Software Update: LiveChatAgent Version v5.2 &#8211; Release Announcement</title>
		<link>http://www.andrewdavidbaron.com/2009/12/16/new-software-update-livechatagent-version-v5-2-release-announcement/</link>
		<comments>http://www.andrewdavidbaron.com/2009/12/16/new-software-update-livechatagent-version-v5-2-release-announcement/#comments</comments>
		<pubDate>Wed, 16 Dec 2009 21:52:25 +0000</pubDate>
		<dc:creator>Andrew David Baron</dc:creator>
				<category><![CDATA[CRM Integration]]></category>
		<category><![CDATA[Customer Service]]></category>
		<category><![CDATA[Lead Conversion]]></category>
		<category><![CDATA[online customer service]]></category>
		<category><![CDATA[Website Updates]]></category>
		<category><![CDATA[24/7 live chat]]></category>
		<category><![CDATA[24/7 online support]]></category>
		<category><![CDATA[click to talk]]></category>
		<category><![CDATA[clicktotalk]]></category>
		<category><![CDATA[iclicktotalk]]></category>
		<category><![CDATA[Live Chat]]></category>
		<category><![CDATA[live chat technology]]></category>
		<category><![CDATA[livechat]]></category>
		<category><![CDATA[livechatagent]]></category>
		<category><![CDATA[livechatagent software update]]></category>
		<category><![CDATA[online support]]></category>
		<category><![CDATA[salesforce]]></category>
		<category><![CDATA[salesforce crm integration]]></category>
		<category><![CDATA[salesforce integration]]></category>
		<category><![CDATA[software update]]></category>
		<category><![CDATA[technology]]></category>
		<category><![CDATA[website functionality]]></category>
		<category><![CDATA[website update]]></category>

		<guid isPermaLink="false">http://www.andrewdavidbaron.com/?p=457</guid>
		<description><![CDATA[<div style="padding-top:5px;padding-right:5px;padding-bottom:5px;padding-left:5px;;">
											<iframe
												style="height:25px !important; border:0px solid gray !important; overflow:hidden !important; width:550px !important;" frameborder="0" scrolling="no" allowTransparency="true"
												src="http://www.linksalpha.com/social?blog=The+Baron+Bytes+Back%21&link=http%3A%2F%2Fwww.andrewdavidbaron.com%2F2009%2F12%2F16%2Fnew-software-update-livechatagent-version-v5-2-release-announcement%2F&title=New+Software+Update%3A+LiveChatAgent+Version+v5.2+-+Release+Announcement&desc=%0D%0A%0D%0ALiveChatAgent+Version+5.2+Released%3A%0D%0A%0D%0ALiveChatAgent+Version+5.2+is+now+available.%0D%0A%0D%0AWhat%27s+new%2C+you+say%3F+Well...there+are+2+main+new+features.+In+addition+there+are+a+number+of+performance+impro&fc=333333&fs=arial&fblname=like&fblref=facebook&fbllang=en_US&fblshow=1&fbsbutton=1&fbsctr=1&fbslang=en&fbsendbutton=1&twbutton=1&twlang=en&twmention=%40AndrewDavdBaron&twrelated1=&twrelated2=&twctr=1&lnkdshow=show&lnkdctr=1&buzzbutton=1&buzzlang=en&buzzctr=1&diggbutton=1&diggctr=1&stblbutton=1&stblctr=1&g1button=1&g1ctr=1&g1lang=en-US">
											</iframe>
										</div>LiveChatAgent Version 5.2 Released: LiveChatAgent Version 5.2 is now available. What&#8217;s new, you say? Well&#8230;there are 2 main new features. In addition there are a number of performance improvements and bug fixes: 1. Remote Control Our LiveChat software can now offer your visitors the option of a full desktop-sharing remote control session during a chat [...]]]></description>
		<wfw:commentRss>http://www.andrewdavidbaron.com/2009/12/16/new-software-update-livechatagent-version-v5-2-release-announcement/feed/</wfw:commentRss>
		<slash:comments>6</slash:comments>
		</item>
		<item>
		<title>A Dumb Question I Heard On The Way To The Forum: When will Web 3.0 happen?</title>
		<link>http://www.andrewdavidbaron.com/2009/12/13/a-dumb-question-i-heard-on-the-way-to-the-forum-when-will-web-3-0-happen/</link>
		<comments>http://www.andrewdavidbaron.com/2009/12/13/a-dumb-question-i-heard-on-the-way-to-the-forum-when-will-web-3-0-happen/#comments</comments>
		<pubDate>Mon, 14 Dec 2009 02:17:17 +0000</pubDate>
		<dc:creator>Andrew David Baron</dc:creator>
				<category><![CDATA[ClickToTalk Technology]]></category>
		<category><![CDATA[Customer Service]]></category>
		<category><![CDATA[Keywords]]></category>
		<category><![CDATA[Social Media Posts]]></category>
		<category><![CDATA[24/7 live chat]]></category>
		<category><![CDATA[24/7 online support]]></category>
		<category><![CDATA[click to talk]]></category>
		<category><![CDATA[clicktotalk]]></category>
		<category><![CDATA[internet technology]]></category>
		<category><![CDATA[Live Chat]]></category>
		<category><![CDATA[live chat technology]]></category>
		<category><![CDATA[livechat]]></category>
		<category><![CDATA[social networking]]></category>
		<category><![CDATA[technology]]></category>
		<category><![CDATA[Web 2.5]]></category>
		<category><![CDATA[Web 3.0]]></category>
		<category><![CDATA[website functionality]]></category>
		<category><![CDATA[website innovation]]></category>
		<category><![CDATA[website update]]></category>

		<guid isPermaLink="false">http://www.andrewdavidbaron.com/?p=435</guid>
		<description><![CDATA[<div style="padding-top:5px;padding-right:5px;padding-bottom:5px;padding-left:5px;;">
											<iframe
												style="height:25px !important; border:0px solid gray !important; overflow:hidden !important; width:550px !important;" frameborder="0" scrolling="no" allowTransparency="true"
												src="http://www.linksalpha.com/social?blog=The+Baron+Bytes+Back%21&link=http%3A%2F%2Fwww.andrewdavidbaron.com%2F2009%2F12%2F13%2Fa-dumb-question-i-heard-on-the-way-to-the-forum-when-will-web-3-0-happen%2F&title=A+Dumb+Question+I+Heard+On+The+Way+To+The+Forum%3A+When+will+Web+3.0+happen%3F&desc=A+stupid+question+I+constantly+hear+%22bloggers%22+and+%22experts%22+talk+and+yap+away+about+is%3A%0D%0A%0D%0AThe+Stupid+Question%3A+When+will+Web+3.0+happen%3F+%0D%0A%0D%0AThe+Smart+Answer%3A+Well...for+one%2C+Web+3.0+isn%27t+JUST+goin&fc=333333&fs=arial&fblname=like&fblref=facebook&fbllang=en_US&fblshow=1&fbsbutton=1&fbsctr=1&fbslang=en&fbsendbutton=1&twbutton=1&twlang=en&twmention=%40AndrewDavdBaron&twrelated1=&twrelated2=&twctr=1&lnkdshow=show&lnkdctr=1&buzzbutton=1&buzzlang=en&buzzctr=1&diggbutton=1&diggctr=1&stblbutton=1&stblctr=1&g1button=1&g1ctr=1&g1lang=en-US">
											</iframe>
										</div>A stupid question I constantly hear &#8220;bloggers&#8221; and &#8220;experts&#8221; talk and yap away about is: The Stupid Question: When will Web 3.0 happen? The Smart Answer: Well&#8230;for one, Web 3.0 isn&#8217;t JUST going to HAPPEN. It&#8217;s not like pulling a rabbit out of a black magic top hat and poof it&#8217;s there. It&#8217;s a process: [...]]]></description>
		<wfw:commentRss>http://www.andrewdavidbaron.com/2009/12/13/a-dumb-question-i-heard-on-the-way-to-the-forum-when-will-web-3-0-happen/feed/</wfw:commentRss>
		<slash:comments>2</slash:comments>
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