The Baron Bytes Back! - a blog by Andrew David Baron

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• The New LinkedIn: Better Business or Big Brother?
  Unless you’ve been hiding under a rock somewhere in the middle of nowhere, you have heard of LinkedIn. It’s one of the largest and most popular professional social networks on the planet. Recently, LinkedIn relaunched their website with a completely fresh and friendly perspective. It looks and feels so much more organic and “now” or contemporary. [...]
• The Difference Between Automated Live Chat and Real 24/7 Live Chat Agent Online Customer Service
  At least once a week I get asked, ” What is the difference between automated live chat and having a real 24/7 live chat agent for online customer service?” My response is always the same: Imagine calling a business on the phone and you’re instantly put into an automated phone system. They usually give you a [...]
• Paid Advertising Will Get Visitors To Your Website’s Door, But Who Is There Online To Greet Them, 24/7/365?
  Here is a perfect metaphor for you to envision and think about: Paid Advertising, in all it’s guises (PPC, PPI, SEO, SEM), can get you to the front door…but when the customer rings the door bell…who’se going to answer and invite them in? Meaning, all the ads and pay per clicking and SEM can be great and [...]
• The Business of Doing Business Has Changed: Questions About Social Media, Live Chat Services, and The Future.
  With less and less advertising revenue going towards all forms of Old Media and more going towards Social Media and SEO/SEM, business owners have had to adapt. I have a 2 part question: 1. Over the next 2 – 5 years, how much emphasis will any business put into their online presence? 2. If almost all your [...]
• Google Wave: Got My Wave Finally!
  Yes! After months of waiting and waiting and waiting, I finally got officially invited into Google Wave. Not sure why it has taken months for that but I’m very excited. I’ve been messing around with Google Wave for a few minutes or so and it seem promising. It’s difficult to gauge the true power of it [...]
• Site Update: Issue has been resolved. You may proceed to ClickToTalk to me.
  Whew! After many hours of testing and retesting our system. The issue has been resolved. This is the first and only time that this has happened. What was the issue? Well…if you just need to know: It turns out there was a glitch in my VOIP phone from a power surge from a storm the night [...]
• Part I: Thoughts on the Web 2.0 Convention at the Jacob Javits Center in New York City.
  The Web 2.0 Conference at the Jacob Javits Center in NYC is a fairly large tech conferences and convention that usually runs for 4 days. If it has to do with new emerging tech concepts or products…most likely it’s here. The first 2 days of this convention are for workshops, conferences and seminars. The main [...]
• How does live chat change the way we search, consume and share content online?
  [How does live chat change the way we search, consume and share online?] This is a great question I’ve been thinking about for quite awhile.  The way people around the World search, consume and share online is rapidly changing because of live chat. Imagine if the great gold rush of 1849 in California had their version of [...]
• PPC, PPI, SEO, SEM can get you to the website, but then what!?
  We all know that just about every angle has been looked at or thought of when it comes to lead generation and all its guises. Many sectors of the online lead generation industry claim they have the holy grail to lead conversion. A little of this…a little of that and poof you have site visitors [...]
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© The Baron Bytes Back! 2010

Andrew David Baron | LiveChatAgent.com