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	<title>The Baron Bytes Back! &#187; online customer service</title>
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	<link>http://www.andrewdavidbaron.com</link>
	<description>a blog by Andrew David Baron</description>
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		<title>April 2010 Linkedin Poll: Has the use of Social Media sites like Twitter, Facebook, and LinkedIn increased sales for you?</title>
		<link>http://www.andrewdavidbaron.com/2010/04/13/april-2010-linkedin-poll-has-the-use-of-social-media-sites-like-twitter-facebook-and-linkedin-increased-sales-for-you/</link>
		<comments>http://www.andrewdavidbaron.com/2010/04/13/april-2010-linkedin-poll-has-the-use-of-social-media-sites-like-twitter-facebook-and-linkedin-increased-sales-for-you/#comments</comments>
		<pubDate>Tue, 13 Apr 2010 14:58:30 +0000</pubDate>
		<dc:creator>Andrew David Baron</dc:creator>
				<category><![CDATA[Facebook]]></category>
		<category><![CDATA[Google]]></category>
		<category><![CDATA[Internet Marketing Consulting]]></category>
		<category><![CDATA[Keywords]]></category>
		<category><![CDATA[Lead Conversion]]></category>
		<category><![CDATA[LinkedIn]]></category>
		<category><![CDATA[Online Search]]></category>
		<category><![CDATA[Organic Search]]></category>
		<category><![CDATA[Social Media]]></category>
		<category><![CDATA[Twitter]]></category>
		<category><![CDATA[online customer service]]></category>
		<category><![CDATA[facebook fan page]]></category>
		<category><![CDATA[facebook page]]></category>
		<category><![CDATA[internet marketing]]></category>
		<category><![CDATA[internet marketing consultant]]></category>
		<category><![CDATA[linkedin poll]]></category>
		<category><![CDATA[online marketing]]></category>
		<category><![CDATA[search engine technology]]></category>
		<category><![CDATA[social media consultant]]></category>
		<category><![CDATA[social media marketing]]></category>
		<category><![CDATA[social networking]]></category>

		<guid isPermaLink="false">http://www.andrewdavidbaron.com/?p=837</guid>
		<description><![CDATA[For April 2010, I chose to create this Linkedin Poll as a way to remind you all that Social Media can be an incredibly powerful tool to all businesses, but at what cost? Many people take Social Media and Social Networking for granted. A huge misconception about Social Media is that it&#8217;s only for tweeting [...]]]></description>
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		<slash:comments>1</slash:comments>
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		<title>The New LinkedIn: Better Business or Big Brother?</title>
		<link>http://www.andrewdavidbaron.com/2010/01/07/the-new-linkedin-better-business-or-big-brother/</link>
		<comments>http://www.andrewdavidbaron.com/2010/01/07/the-new-linkedin-better-business-or-big-brother/#comments</comments>
		<pubDate>Thu, 07 Jan 2010 20:12:47 +0000</pubDate>
		<dc:creator>Andrew David Baron</dc:creator>
				<category><![CDATA[ClickToTalk Technology]]></category>
		<category><![CDATA[Customer Service]]></category>
		<category><![CDATA[Keywords]]></category>
		<category><![CDATA[Lead Conversion]]></category>
		<category><![CDATA[LinkedIn]]></category>
		<category><![CDATA[Live Blogging]]></category>
		<category><![CDATA[Live Chat]]></category>
		<category><![CDATA[Online Search]]></category>
		<category><![CDATA[Social Media]]></category>
		<category><![CDATA[Website Updates]]></category>
		<category><![CDATA[online customer service]]></category>
		<category><![CDATA[24/7 live chat]]></category>
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		<category><![CDATA[iclicktotalk]]></category>
		<category><![CDATA[internet technology]]></category>
		<category><![CDATA[link tracking]]></category>
		<category><![CDATA[linkedin.com]]></category>
		<category><![CDATA[live chat technology]]></category>
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		<guid isPermaLink="false">http://www.andrewdavidbaron.com/?p=519</guid>
		<description><![CDATA[Unless you&#8217;ve been hiding under a rock somewhere in the middle of nowhere, you have heard of LinkedIn. It&#8217;s one of the largest and most popular professional social networks on the planet. Recently, LinkedIn relaunched their website with a completely fresh and friendly perspective. It looks and feels so much more organic and &#8220;now&#8221; or [...]]]></description>
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		<slash:comments>18</slash:comments>
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		<title>The Difference Between Automated Live Chat and Real 24/7 Live Chat Agent Online Customer Service</title>
		<link>http://www.andrewdavidbaron.com/2009/12/23/the-difference-between-automated-live-chat-and-real-247-live-chat-agent-online-customer-service/</link>
		<comments>http://www.andrewdavidbaron.com/2009/12/23/the-difference-between-automated-live-chat-and-real-247-live-chat-agent-online-customer-service/#comments</comments>
		<pubDate>Wed, 23 Dec 2009 05:26:52 +0000</pubDate>
		<dc:creator>Andrew David Baron</dc:creator>
				<category><![CDATA[ClickToTalk Technology]]></category>
		<category><![CDATA[Customer Service]]></category>
		<category><![CDATA[Lead Conversion]]></category>
		<category><![CDATA[Live Chat]]></category>
		<category><![CDATA[SEO / SEM]]></category>
		<category><![CDATA[Site Abandonment Rate]]></category>
		<category><![CDATA[Social Media]]></category>
		<category><![CDATA[online customer service]]></category>
		<category><![CDATA[24/7 live chat]]></category>
		<category><![CDATA[24/7 online support]]></category>
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		<category><![CDATA[livechatagent]]></category>
		<category><![CDATA[online support]]></category>
		<category><![CDATA[realtime live chat]]></category>
		<category><![CDATA[SEM]]></category>
		<category><![CDATA[SEO]]></category>
		<category><![CDATA[website functionality]]></category>
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		<guid isPermaLink="false">http://www.andrewdavidbaron.com/?p=468</guid>
		<description><![CDATA[At least once a week I get asked, &#8221; What is the difference between automated live chat and having a real 24/7 live chat agent for online customer service?&#8221; My response is always the same: Imagine calling a business on the phone and you&#8217;re instantly put into an automated phone system. They usually give you [...]]]></description>
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		<title>New Software Update: LiveChatAgent Version v5.2 &#8211; Release Announcement</title>
		<link>http://www.andrewdavidbaron.com/2009/12/16/new-software-update-livechatagent-version-v5-2-release-announcement/</link>
		<comments>http://www.andrewdavidbaron.com/2009/12/16/new-software-update-livechatagent-version-v5-2-release-announcement/#comments</comments>
		<pubDate>Wed, 16 Dec 2009 21:52:25 +0000</pubDate>
		<dc:creator>Andrew David Baron</dc:creator>
				<category><![CDATA[CRM Integration]]></category>
		<category><![CDATA[Customer Service]]></category>
		<category><![CDATA[Lead Conversion]]></category>
		<category><![CDATA[Website Updates]]></category>
		<category><![CDATA[online customer service]]></category>
		<category><![CDATA[24/7 live chat]]></category>
		<category><![CDATA[24/7 online support]]></category>
		<category><![CDATA[click to talk]]></category>
		<category><![CDATA[clicktotalk]]></category>
		<category><![CDATA[iclicktotalk]]></category>
		<category><![CDATA[Live Chat]]></category>
		<category><![CDATA[live chat technology]]></category>
		<category><![CDATA[livechat]]></category>
		<category><![CDATA[livechatagent]]></category>
		<category><![CDATA[livechatagent software update]]></category>
		<category><![CDATA[online support]]></category>
		<category><![CDATA[salesforce]]></category>
		<category><![CDATA[salesforce crm integration]]></category>
		<category><![CDATA[salesforce integration]]></category>
		<category><![CDATA[software update]]></category>
		<category><![CDATA[technology]]></category>
		<category><![CDATA[website functionality]]></category>
		<category><![CDATA[website update]]></category>

		<guid isPermaLink="false">http://www.andrewdavidbaron.com/?p=457</guid>
		<description><![CDATA[LiveChatAgent Version 5.2 Released: LiveChatAgent Version 5.2 is now available. What&#8217;s new, you say? Well&#8230;there are 2 main new features. In addition there are a number of performance improvements and bug fixes: 1. Remote Control Our LiveChat software can now offer your visitors the option of a full desktop-sharing remote control session during a chat [...]]]></description>
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		<slash:comments>5</slash:comments>
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