Currently browsing;Site Abandonment Rate
- The Difference Between Automated Live Chat and Real 24/7 Live Chat Agent Online Customer Service
At least once a week I get asked, ” What is the difference between automated live chat and having a real 24/7 live chat agent for online customer service?” My response is always the same: Imagine calling a business on the phone and you’re instantly put into an automated phone system. They usually give you [...] - Paid Advertising Will Get Visitors To Your Website’s Door, But Who Is There Online To Greet Them, 24/7/365?
Here is a perfect metaphor for you to envision and think about: Paid Advertising, in all it’s guises (PPC, PPI, SEO, SEM), can get you to the front door…but when the customer rings the door bell…who’se going to answer and invite them in? Meaning, all the ads and pay per clicking and SEM can be [...]
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The Baron Bytes Back! - A Fresh, Unique Perspective on Social Media. – a blog by Andrew David Baron
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Social Media Experiment 4: World’s First Book Written Using Social Media & A Google Document.As a social media consultant, I need to constantly come up with new and inventive ways to use Social Media. A few… »
June 2011 LinkedIn Poll: What Social Media or Social Networking site has performed best for you so far?For June 2011, I chose this question for my LinkedIn Poll: What Social Media or Social Networking site has… »
May 2011 LinkedIn Poll: How well do you really understand Social Media & Social Networking?For May 2011, I chose this question for my LinkedIn Poll: How well do you really understand Social Media &… »
Who’s the best teacher you ever had? What made them your favorite?In honor of National Teacher's Day I'd like to acknowledge a teacher that is someone quite dear to me; Gus Sermas,… »
Social Media Experiment – Pet Portraits – Portrait of Bailey (Chris Espiritu)An old high school buddy of mine, Chris Espiritu aka @MrEspiritu, recent told me that he had to make the tough… »
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