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• The New LinkedIn: Better Business or Big Brother?
  
  Unless you’ve been hiding under a rock somewhere in the middle of nowhere, you have heard of LinkedIn. It’s one of the largest and most popular professional social networks on the planet. Recently, LinkedIn relaunched their website with a completely fresh and friendly perspective. It looks and feels so much more organic and “now” or [...]
• New Software Update: LiveChatAgent Version v5.2 – Release Announcement
  
  LiveChatAgent Version 5.2 Released: LiveChatAgent Version 5.2 is now available. What’s new, you say? Well…there are 2 main new features. In addition there are a number of performance improvements and bug fixes: 1. Remote Control Our LiveChat software can now offer your visitors the option of a full desktop-sharing remote control session during a chat [...]
• Site Update: Issue has been resolved. You may proceed to ClickToTalk to me.
  
  Whew! After many hours of testing and retesting our system. The issue has been resolved. This is the first and only time that this has happened. What was the issue? Well…if you just need to know: It turns out there was a glitch in my VOIP phone from a power surge from a storm the [...]
• Site Update: Issue with iClickToTalk button
  
  Thank you to all my wonderful readers for informing me that my ClickToTalk button is not working properly. I was aware of the issue and I am actively trying to resolve it. When I log into my system, it says that everything is fine, but apparently it isn’t. I think there might be an issue with MY [...]
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