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	<title>The Baron Bytes Back! &#187; livechat services</title>
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	<description>A Fresh, Unique Perspective on Social Media. - a blog by Andrew David Baron</description>
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		<title>The Difference Between Automated Live Chat and Real 24/7 Live Chat Agent Online Customer Service</title>
		<link>http://www.andrewdavidbaron.com/2009/12/23/the-difference-between-automated-live-chat-and-real-247-live-chat-agent-online-customer-service/</link>
		<comments>http://www.andrewdavidbaron.com/2009/12/23/the-difference-between-automated-live-chat-and-real-247-live-chat-agent-online-customer-service/#comments</comments>
		<pubDate>Wed, 23 Dec 2009 05:26:52 +0000</pubDate>
		<dc:creator>Andrew David Baron</dc:creator>
				<category><![CDATA[ClickToTalk Technology]]></category>
		<category><![CDATA[Customer Service]]></category>
		<category><![CDATA[Lead Conversion]]></category>
		<category><![CDATA[Live Chat]]></category>
		<category><![CDATA[online customer service]]></category>
		<category><![CDATA[SEO / SEM]]></category>
		<category><![CDATA[Site Abandonment Rate]]></category>
		<category><![CDATA[Social Media Posts]]></category>
		<category><![CDATA[24/7 live chat]]></category>
		<category><![CDATA[24/7 online support]]></category>
		<category><![CDATA[click to talk]]></category>
		<category><![CDATA[clicktotalk]]></category>
		<category><![CDATA[iclicktotalk]]></category>
		<category><![CDATA[instant messenger services]]></category>
		<category><![CDATA[live chat technology]]></category>
		<category><![CDATA[livechat]]></category>
		<category><![CDATA[livechat services]]></category>
		<category><![CDATA[livechatagent]]></category>
		<category><![CDATA[online support]]></category>
		<category><![CDATA[realtime live chat]]></category>
		<category><![CDATA[SEM]]></category>
		<category><![CDATA[SEO]]></category>
		<category><![CDATA[website functionality]]></category>
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		<description><![CDATA[At least once a week I get asked, &#8221; What is the difference between automated live chat and having a real 24/7 live chat agent for online customer service?&#8221; My response is always the same: Imagine calling a business on the phone and you&#8217;re instantly put into an automated phone system. They usually give you [...]]]></description>
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