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	<title>The Baron Bytes Back! &#187; online support</title>
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	<description>A Fresh, Unique Perspective on Social Media. - a blog by Andrew David Baron</description>
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		<title>Update: Become a Fan of www.AndrewDavidBaron.com on Facebook!</title>
		<link>http://www.andrewdavidbaron.com/2010/01/24/update-become-a-fan-of-www-andrewdavidbaron-com-on-facebook/</link>
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		<pubDate>Sun, 24 Jan 2010 15:45:40 +0000</pubDate>
		<dc:creator>Andrew David Baron</dc:creator>
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		<guid isPermaLink="false">http://www.andrewdavidbaron.com/?p=551</guid>
		<description><![CDATA[The wait is finally over. You now can become a fan of www.AndrewDavidBaron.com on Facebook! You&#8217;ll be able to get new perspectives on Live Chat Software, LiveChatAgent, and ClickToTalk technology and how they integrate and contextualize into contemporary Social Media. The future of Social Networking is here! Just use the Facebook Fan box in the [...]]]></description>
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		<slash:comments>6</slash:comments>
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		<title>The New LinkedIn: Better Business or Big Brother?</title>
		<link>http://www.andrewdavidbaron.com/2010/01/07/the-new-linkedin-better-business-or-big-brother/</link>
		<comments>http://www.andrewdavidbaron.com/2010/01/07/the-new-linkedin-better-business-or-big-brother/#comments</comments>
		<pubDate>Thu, 07 Jan 2010 20:12:47 +0000</pubDate>
		<dc:creator>Andrew David Baron</dc:creator>
				<category><![CDATA[ClickToTalk Technology]]></category>
		<category><![CDATA[Customer Service]]></category>
		<category><![CDATA[Keywords]]></category>
		<category><![CDATA[Lead Conversion]]></category>
		<category><![CDATA[LinkedIn]]></category>
		<category><![CDATA[Live Blogging]]></category>
		<category><![CDATA[Live Chat]]></category>
		<category><![CDATA[online customer service]]></category>
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		<category><![CDATA[internet technology]]></category>
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		<guid isPermaLink="false">http://www.andrewdavidbaron.com/?p=519</guid>
		<description><![CDATA[Unless you&#8217;ve been hiding under a rock somewhere in the middle of nowhere, you have heard of LinkedIn. It&#8217;s one of the largest and most popular professional social networks on the planet. Recently, LinkedIn relaunched their website with a completely fresh and friendly perspective. It looks and feels so much more organic and &#8220;now&#8221; or [...]]]></description>
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		<slash:comments>19</slash:comments>
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		<title>The Difference Between Automated Live Chat and Real 24/7 Live Chat Agent Online Customer Service</title>
		<link>http://www.andrewdavidbaron.com/2009/12/23/the-difference-between-automated-live-chat-and-real-247-live-chat-agent-online-customer-service/</link>
		<comments>http://www.andrewdavidbaron.com/2009/12/23/the-difference-between-automated-live-chat-and-real-247-live-chat-agent-online-customer-service/#comments</comments>
		<pubDate>Wed, 23 Dec 2009 05:26:52 +0000</pubDate>
		<dc:creator>Andrew David Baron</dc:creator>
				<category><![CDATA[ClickToTalk Technology]]></category>
		<category><![CDATA[Customer Service]]></category>
		<category><![CDATA[Lead Conversion]]></category>
		<category><![CDATA[Live Chat]]></category>
		<category><![CDATA[online customer service]]></category>
		<category><![CDATA[SEO / SEM]]></category>
		<category><![CDATA[Site Abandonment Rate]]></category>
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		<category><![CDATA[24/7 live chat]]></category>
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		<guid isPermaLink="false">http://www.andrewdavidbaron.com/?p=468</guid>
		<description><![CDATA[At least once a week I get asked, &#8221; What is the difference between automated live chat and having a real 24/7 live chat agent for online customer service?&#8221; My response is always the same: Imagine calling a business on the phone and you&#8217;re instantly put into an automated phone system. They usually give you [...]]]></description>
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		<slash:comments>2</slash:comments>
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		<title>New Software Update: LiveChatAgent Version v5.2 &#8211; Release Announcement</title>
		<link>http://www.andrewdavidbaron.com/2009/12/16/new-software-update-livechatagent-version-v5-2-release-announcement/</link>
		<comments>http://www.andrewdavidbaron.com/2009/12/16/new-software-update-livechatagent-version-v5-2-release-announcement/#comments</comments>
		<pubDate>Wed, 16 Dec 2009 21:52:25 +0000</pubDate>
		<dc:creator>Andrew David Baron</dc:creator>
				<category><![CDATA[CRM Integration]]></category>
		<category><![CDATA[Customer Service]]></category>
		<category><![CDATA[Lead Conversion]]></category>
		<category><![CDATA[online customer service]]></category>
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		<category><![CDATA[click to talk]]></category>
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		<category><![CDATA[salesforce crm integration]]></category>
		<category><![CDATA[salesforce integration]]></category>
		<category><![CDATA[software update]]></category>
		<category><![CDATA[technology]]></category>
		<category><![CDATA[website functionality]]></category>
		<category><![CDATA[website update]]></category>

		<guid isPermaLink="false">http://www.andrewdavidbaron.com/?p=457</guid>
		<description><![CDATA[LiveChatAgent Version 5.2 Released: LiveChatAgent Version 5.2 is now available. What&#8217;s new, you say? Well&#8230;there are 2 main new features. In addition there are a number of performance improvements and bug fixes: 1. Remote Control Our LiveChat software can now offer your visitors the option of a full desktop-sharing remote control session during a chat [...]]]></description>
		<wfw:commentRss>http://www.andrewdavidbaron.com/2009/12/16/new-software-update-livechatagent-version-v5-2-release-announcement/feed/</wfw:commentRss>
		<slash:comments>6</slash:comments>
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		<title>Paid Advertising Will Get Visitors To Your Website&#8217;s Door, But Who Is There Online To Greet Them, 24/7/365?</title>
		<link>http://www.andrewdavidbaron.com/2009/12/06/paid-advertising-will-get-visitors-to-your-websites-door-but-who-is-there-online-to-greet-them-247365/</link>
		<comments>http://www.andrewdavidbaron.com/2009/12/06/paid-advertising-will-get-visitors-to-your-websites-door-but-who-is-there-online-to-greet-them-247365/#comments</comments>
		<pubDate>Sun, 06 Dec 2009 07:34:12 +0000</pubDate>
		<dc:creator>Andrew David Baron</dc:creator>
				<category><![CDATA[ClickToTalk Technology]]></category>
		<category><![CDATA[Customer Service]]></category>
		<category><![CDATA[Lead Conversion]]></category>
		<category><![CDATA[Live Chat]]></category>
		<category><![CDATA[SEO / SEM]]></category>
		<category><![CDATA[Site Abandonment Rate]]></category>
		<category><![CDATA[Social Media Posts]]></category>
		<category><![CDATA[24/7 live chat]]></category>
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		<category><![CDATA[livechat]]></category>
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		<category><![CDATA[online advertising]]></category>
		<category><![CDATA[online customer service]]></category>
		<category><![CDATA[online support]]></category>
		<category><![CDATA[pay per click]]></category>
		<category><![CDATA[pay per click advertising]]></category>
		<category><![CDATA[PPC]]></category>
		<category><![CDATA[SEM]]></category>
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		<guid isPermaLink="false">http://www.andrewdavidbaron.com/?p=314</guid>
		<description><![CDATA[Here is a perfect metaphor for you to envision and think about: Paid Advertising, in all it&#8217;s guises (PPC, PPI, SEO, SEM), can get you to the front door&#8230;but when the customer rings the door bell&#8230;who&#8217;se going to answer and invite them in? Meaning, all the ads and pay per clicking and SEM can be [...]]]></description>
		<wfw:commentRss>http://www.andrewdavidbaron.com/2009/12/06/paid-advertising-will-get-visitors-to-your-websites-door-but-who-is-there-online-to-greet-them-247365/feed/</wfw:commentRss>
		<slash:comments>111</slash:comments>
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