Social Media Experiment 3: Less is More Social.

Like most of us, over the years I have accumulated a lot of STUFF, mostly old tech gadgets, books, CDs and more. I’ve come to a point in my life where enough is enough and the crap needs to go. I used to consider myself a true minimalist. I owned almost nothing, but time, money, & ADHD nets you lots of stuff. Which brings me to my inspiration for this new Social Media Experiment: Cult of Less. It’s a blog written by Kelly Sutton regarding his personal success story with organizing his apartment & life. His goal was to fit everything he owns into 2 bags and 2 boxes. (There is an inherit flaw with this, as he doesn’t specify the ACTUAL size of the bags or boxes as his containers, but that’s just me being Mr. Stickler.)

This is my attempt to organize my life and return to my minimalist mindset. I am titling this experiment: Less is More Social.

So, here I am. It’s time for me to begin my conquest against clutter, but…where do I start? What am I going to do? Do I really want to publicly go through with this and literally air out my laundry via Social Media outlets like: Facebook, Twitter, etc.? So many questions, but at the end of the day my stuff is still here…and it needs to go. I think I found the perfect solution. Enter: Bento 3 for Mac and Bento 3 for iPhone from FileMaker! This is a scaled down and super affordable, customizable solution to all types of content management. I’ve been using Bento for sometime now to manage for my professional contacts, but never really thought of using it in this capacity. It has to be the simplest and most elegant tool of it’s kind. A great aspect about it’s functionality it is that you can customize it to suite your integration needs with Excel, Numbers, and various other programs. Oh and here’s the killer part of it all: I do everything from my iPhone and then sync via WiFi to the main database! Enough said…are you sold yet? heh

I have the tools to complete my epic task, now what? I picked up the first thing I saw and began to catalog it according to my specifications. I’ve decided to catalog based upon the area of the room I will be in. Just so happens I was in my library. Now begins the incredible journey of cataloging my life and sharing the documentation with the World in the process. Once a week, I’ll report on the experiment’s current state of affairs. There will be videos posted onto YouTube of the process. There will be live streaming with Live Chat to Facebook, Twitter, etc. I know it doesn’t seem to be the most riveting thing on the web to watch. But as a NYC Social Media Consultant, I think this would be the perfect opportunity to utilize and demonstrate how the power of Social Media and Social Networking can really make a difference to individual people, as well as businesses.

Contemporary issues call for insightful solutions. Kudos to Kelly!

Byte Back!

[UPDATES:]

Social Media Experiment 3: 11/18/10 – Personal Inventory Catalog Update – 260 Items. #cultofless #LessIsMoreSocial

Social Media Experiment 3: 11/22/10 – Personal Inventory Catalog Update – 302 Items. #cultofless #LessIsMoreSocial #Bento

Comments: 1,010 Comments

New Software Update: LiveChatAgent Version v5.2 – Release Announcement

Update

LiveChatAgent Version 5.2 Released:

LiveChatAgent Version 5.2 is now available.

What’s new, you say? Well…there are 2 main new features. In addition there are a number of performance improvements and bug fixes:

1. Remote Control
Our LiveChat software can now offer your visitors the option of a full desktop-sharing remote control session during a chat session. If the visitor accepts the remote control invitation, you will be able to see and control the visitor’s desktop. The visitor can watch what you are doing and use the mouse & keyboard also. Remote Control can be used to help visitors complete checkout pages, or for any sort of PC remote support. Remote Control is an optional add-on for all versions of LiveChatAgent. Please contact me if you would like to know more about the Remote Control option.

2. Salesforce Integration
Finally, at long last, you can now add visitors from LiveChatAgent to your Salesforce CRM system. You can also add chat transcripts & call-backs to new or existing contacts. Salesforce Integration is available as standard with our LiveChatAgent solutions.

Upcoming Developments
There is a Silverlight version of LiveChatAgent that is currently being worked on. This will work in or out of browser on all Silverlight platforms. (Windows, Mac, Linux, Mobile etc)

Comments: 5 Comments

A Dumb Question I Heard On The Way To The Forum: When will Web 3.0 happen?

A stupid question I constantly hear “bloggers” and “experts” talk and yap away about is:

The Stupid Question: When will Web 3.0 happen?

The Smart Answer: Well…for one, Web 3.0 isn’t JUST going to HAPPEN. It’s not like pulling a rabbit out of a black magic top hat and poof it’s there. It’s a process: it takes and needs time. The appropriate answer would be to say that Web 3.0 is now in the early stages of transition from Web 2.0. (One might say we’re in Web 2.5, a transitional step towards the entire transition.) Over the next year or so you’ll see more and more evidence of this transition. Transition, meaning the super interconnecting of Social Media Networks and the exponential rate of technological advancements. Mix those 2 elements together and combine them with hyper-realtime Live Chat software and instant Click to Talk technologies = Web 3.0.

Get some perspective here for a second…

Moore’s Law shows us the following:

Moore's Law Illustrated

(from Wikipedia page)

Moore’s Law describes a long-term trend in the history of computing hardware, in which the number of transistors that can be placed inexpensively on an integrated circuit has doubled approximately every two years.[1] [see image nearby]

The capabilities of many digital electronic devices are strongly linked to Moore’s law:processing speed, memory capacity, sensors and even the number and size of pixels indigital cameras.[2] All of these are improving at (roughly) exponential rates as well.[3] This has dramatically increased the usefulness of digital electronics in nearly every segment of the world economy.[4][5] Moore’s law precisely describes a driving force of technological and social change in the late 20th and early 21st centuries. The trend has continued for more than half a century and is not expected to stop until 2015 or later.[6]

The law is named for Intel co-founder Gordon E. Moore, who introduced the concept in a 1965 paper.[7][8][9] It has since been used in the semiconductor industry to guide long term planning and to set targets for research and development.[10]

Even though the Internet is not part of this equation directly…it is indirectly affected and influenced by microchip and nano technology. Logic would dictate that the faster the speed of a chip, of a computer, of a server, of the internet, etc…the resulting effect would be that websites, networks and most importantly their users would have the ability to evolve with that technology.

The truth will be revealed only through the eyes of time.

Comments: 55 Comments

The Business of Doing Business Has Changed: Questions About Social Media, Live Chat Services, and The Future.

Live Chat Evolution

With less and less advertising revenue going towards all forms of Old Media and more going towards Social Media and SEO/SEM, business owners have had to adapt. I have a 2 part question:

1. Over the next 2 – 5 years, how much emphasis will any business put into their online presence?

2. If almost all your customers have visited your site at one point or another, how important would it be to have 24/7/365 online support?

Live chat support that could: Answer FAQ’s and relieve the phone burden on in house staff, book rooms, connect a ClickToTalk instant phone call between the end user and the hotel staff (while the customer is still surfing the site.), process realtime feedback on hotel experience, etc…

The business of business has changed. What will you do to evolve?

Comments: 1 Comment

Google Wave: Got My Wave Finally!

google_wave_logo

Yes! After months of waiting and waiting and waiting, I finally got officially invited into Google Wave. Not sure why it has taken months for that but I’m very excited.

I’ve been messing around with Google Wave for a few minutes or so and it seem promising. It’s difficult to gauge the true power of it all when you really don’t have an entire network to share with. All of that will change in time. I have patience and friends that will be added.

Initially, I thought that it was too simplistic in its design, but after a few minutes of pondering it now makes sense WHY they have made it this way. Understanding Google is like looking at crystal ball sometimes and your sitting on the other side of the table without the foresight.

Google’s intent with Google Wave will no doubt be direct competition with Twitter and other similar networks. How this application will change the Social Media world has yet to be seen, but the possibilities are pretty much endless. Something that immediately came to mind was how can live chat companies integrate this new technology into their current program or software?

Good question, but answers are still illusive at best…

Comments: 379 Comments



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